Remote | Contract | Flexible hours | Early-stage AI startup
About Giga
Giga is building an AI workspace that helps teams get work done. We're creating a place where people, AI agents, and company knowledge come together to make businesses more productive.
We're a small, early-stage team, and we're looking for a creative, resourceful generalist who can help us improve the product, grow the business, and look after our customers.
The role
This is a broad, hands-on role for someone who enjoys figuring things out, making things better, and wearing lots of different hats.
You'll work closely with the founder across product, design, marketing, and customer experience.
Some of the things you'll work on:
- Website & design: Improve our website, create new pages, refine the design and user experience, and make everything look and feel great.
- SEO & content: Research opportunities, develop content, build landing pages, and help more people discover Giga.
- Product improvements: Identify UX issues, fix bugs, and build small features using AI coding tools.
- Customer feedback: Talk to users, understand their problems, identify opportunities, and turn feedback into product improvements.
- Customer onboarding & support: Help new customers get started, run onboarding calls, answer questions, and make sure people have a great experience.
- Whatever else comes up: We're a startup. There will always be new things to figure out, and we'd love someone who enjoys that variety.
Who we're looking for
We're much more interested in your abilities and attitude than your qualifications or previous job titles.
- Good taste. You can recognize good design, good copy, and intuitive user experiences. You care about the details.
- Creative and resourceful. You enjoy solving problems and can figure things out without needing detailed instructions.
- Excited about AI. You already use tools like ChatGPT, Claude, or AI coding agents, and you're enthusiastic about what they make possible.